What Are Managed Services?
Enterprise Corporations long ago invested in systems that allow them to actively monitor their computer hardware, software, and network connectivity for potential problems. Early detection allowed them to act proactively to prevent downtime and prevent greater issues from developing. As those systems grew and matured it became feasible for outside companies to provide those monitoring and management services to more and smaller businesses. Today, everyone is dependant on technology in ways not previously seen. It simply must work reliably. These Managed Services are now available to businesses and even residential clients at affordable rates.
What’s Wrong With Break/Fix?
Break/fix is entirely reactionary. Costs are higher and downtime is greater. The technician is often limited to treating the symptom rather than the root cause. This means the issue may well return and have to be “repaired” again. There’s little financial incentive to break this cycle.
Why Managed Services?
Managed Services are proactive by design. Security, updates, maintenance, and proactive monitoring are core parts of the service. These core parts are recurring thereby identifying and resolving potential issues. Costs are predictable for those services through a fixed monthly subscription. Services outside of the subscription are often at reduced rates for Managed Clients.
Who We Serve.
We serve micro-businesses, SOHO, and residential clients.